
FAQ
Here are our most frequently asked questions – but it you want to ask something else please get in touch directly.
Frequently Asked Questions

Our Process
Step 1
AVAILABILITY
Choose an available room and arrange a viewing using our online booking service.
Have a chat with Joëlle - who is great at answering your questions.
Step 2
VISIT US
View your room, the house and shared facilities - in person or virtually.
Step 3
SIGNING UP
If we're right for you and you're right for us, pay your £100 refundable holding deposit we'll reserve your room and start your referencing.
Once successfully referenced we'll sign you up to our standard tenancy contract.
Step 4
MOVE IN
Sign your tenancy documentation and we will register your deposit with the Deposit Protection Service.
Move in, get settled, meet your housemates and find your way around the local area.
(We'll also contact Just One Tree and plant a tree for you!)

